Privacy Policy

1. Introduction

EchoMatrix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and online advertising platform.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company information and job title
• Account credentials and profile information
• Payment and billing information
• Communications with us (emails, chat messages, support tickets)

Usage Information

We automatically collect information about how you use our Service:

• Log data (IP address, browser type, operating system)
• Device information and identifiers
• Usage patterns and preferences
• Cookies and similar tracking technologies

Marketing Data

As part of our lead generation services, we may collect and process:

• Lead information and contact details
• Campaign performance data
• Social media advertising metrics
• Customer interaction data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience with our Service

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent: We may share your information with third parties when you give us consent to do so
• Service providers: We may share your information with third-party service providers who perform services on our behalf
• Business transfers: We may share your information in connection with any merger, sale of assets, or acquisition
• Legal requirements: We may disclose your information if required by law or in response to valid legal requests
• Protection of rights: We may disclose your information to protect our rights, property, or safety, or that of others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict processing of your information
• The right to data portability
• The right to object to processing

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Service. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: